Customers in Field Service
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Alpha Heating Innovation Alpha Heating Innovation is one of the UK's leading gas fired heating manufacturers. As a part of the Immergas Group, the business has an enviable reputation for service and quality. Alpha implemented Cognito's Mobile Workforce Management solution across its sales force and service engineers to enhance the quality of customer service. |
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a&o systems + services a&o is a leading independent IT infrastructure services provider, delivering multi-vendor field, onsite and project services throughout the UK, Europe and Internationally. In order to improve engineer efficiency and customer service levels a&o selected Cognito's Mobile Workforce Management solution. |
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Avery Weigh-Tronix provides weighing equipment and maintenance services to more than 36,000 customers in the UK. Since becoming a customer in 1993, Avery has experienced the many benefits of a managed mobile workforce solution. |
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heateam is the service division of Baxi Group - the leading UK manufacturer of domestic heating and hot water products. heateam provide a nationwide network of over 280 highly skilled, Gas Safe registered engineers. |
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Konica Minolta Konica Minolta Business Solutions Ltd is the UK's leading document solutions company, developing, manufacturing, and supplying professional imaging and document management systems across the country. Since the implementation of the integrated Cognito solution Konica Minolta has benefited from a 22% increase in engineer productivity and a £2M reduction in inventory costs. |
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Robert Heath Heating Robert Heath Ltd. provides gas appliance servicing and CP12 certification for residential landlords. They wanted to improve the speed with which information was communicated to and from engineers, Robert Heath Ltd. chose Cognito for its mobileworkforce . |
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Swale Heating Swale Heating is the largest independently owned installer and provider of gas-fired central heating and service contracts in the South of England. In 1999, Swale decided its existing service management solution needed to be overhauled to effectively support an ambitious and targeted growth strategy. While Swale was able to specify its requirements, finding a solution that met these was not so straightforward. |
