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About Cognito

Founded in 1992, Cognito has 20 years experience of mobile workforce management.  It was the first company in the UK to be awarded a licence to run a radio network for data transmission and today it provides leading UK service organisations with strategic and innovative mobile solutions, ensuring they deliver consistently superior service, whilst lowering operational costs.

Cognito offers customers a uniquely intelligent workforce management platform, FieldForce IQ; the first field service management solution to combine Performance Management tools with advanced scheduling and intelligent workflow in one integrated platform.  It enables organisations to automatically track and schedule jobs, control service delivery at the level of the individual worker and through its real-time view of operations provide visibility, insight and the ability to take action.  This combination ensures the optimisation of workforce service and productivity and the delivery of benefits across the entire service organisation.

Its customer base comprises ambitious organisations with large and mid-sized mobile workforces - 100,000 customers across the UK are served by a Cognito-powered service engineer every day. It clients include Konica Minolta, Lovell Respond, npower hometeam, Baxi Heating and Addison Lee.

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