Seamless Solutions

Back-end systems integration tools

In order to bind your Mobile Workforce Management solution with existing corporate IT systems, Cognito provides real-time, rules-based integration of corporate applications and data. This allows both office-based and mobile systems to communicate and exchange a full range of business-critical data. Multiple data sources and technology can be integrated and managed, intelligently extending your corporate data to mobile applications in a robust and simple-to-manage fashion

Cognito uses enterprise-class middleware, with pre-configured adaptors, for a comprehensive range of enterprise applications, combined with rapid development tools for non-standard environments.

By providing seamless integration with your existing enterprise software investments Cognito ensures:

• Corporate business processes are extended to include real-time data available at the point of customer contact, improving business performance
• Mobile workers are provided with the exact information required to perform their role, wherever and whenever they need it, raising the level of customer service
• Back-office staff and management have access to the latest field data for optimum visibility of team activity and performance, to maximise productivity and minimise costs
• Central IT staff are able to continuously monitor the integrity and performance of the mobile application environment, delivering high reliability and availability of the Mobile Workforce Management solution

Read the Enterprise Systems Integration Product Brief

Take a look at the Back-end Integration flyer

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