Avery Weigh-Tronix

Avery Weigh-Tronix provides weighing equipment and maintenance services to more than 36,000 customers in the UK.  Since becoming a customer in 1993, Avery has experienced the many benefits of a managed mobile workforce solution.

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Konica Minolta

Konica Minolta Business Solutions Ltd is the UK’s leading document solutions company, developing, manufacturing, and supplying professional imaging and document management systems across the country.  Since the implementation of the integrated Cognito solution Konica Minolta has benefited from a 22% increase in engineer productivity and a £2M reduction in inventory costs.

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Lorne Stewart Plc

Lorne Stewart is a customer focused building engineering services provider, designing, building and maintaining living and working environments throughout the UK, Europe and Internationally. Since implementing Cognito's Mobile Workforce Management solution, Lorne Stewart has seen a 15-20% increase in engineer efficiency enabling them to provide unique service delivery.

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a&o systems + services

a&o is a leading independent IT infrastructure services provider, delivering multi-vendor field, onsite and project services throughout the UK, Europe and Internationally. In order to improve engineer efficiency and customer service levels a&o selected Cognito’s Mobile Workforce Management solution.

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Alpha Heating Innovation

Alpha Heating Innovation is one of the UK's leading gas fired heating manufacturers. As a part of the Immergas Group, the business has an enviable reputation for service and quality. Alpha implemented Cognito's Mobile Workforce Management solution across its sales force and service engineers to enhance the quality of customer service.

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npower hometeam

As the UK's largest gas central heating company providing a high quality, fast response service, npower hometeam has an ethos of continual improvement. In reviewing the operational effectiveness of the mobile workforce, they implemented Cognito's Mobile Workforce Management solution, and have since experienced a total transformation in service delivery.

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2e2

2e2 is one of the UK's fastest-growing providers of IT services and solutions. With over 200 engineers on the road servicing the mission critical IT systems of public sector and blue chip companies, it is vital that job scheduling gets done in the most efficient way. With a constant need to drive even greater productivity and ever-demanding customer service level agreements, 2e2 decided to source a Mobile Workforce Management solution that would advance the way it operated and managed its mobile workforce.

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Volvo CE

Volvo CE manufacture, service and support construction equipment all over the globe. In an effort to reduce the time spent on its back-office processes, Volvo CE implemented Cognito's Mobile Workforce Management solution, and are now delivering seamless real-time communication to 150 mobile workers across the UK.

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Swale Heating

Swale Heating is the largest independently owned installer and provider of gas-fired central heating and service contracts in the South of England. In 1999, Swale decided its existing service management solution needed to be overhauled to effectively support an ambitious and targeted growth strategy. While Swale was able to specify its requirements, finding a solution that met these was not so straightforward.

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