Customers in Public Sector Housing

Customers in Public Sector Housing

Case Studies

Bristow & Sutor 

Bristow & Sutor

Bristow & Sutor is an independent civil enforcement agency working with more than a third of all local authorities in England.  To enable complete accuracy and accountability of all 160 bailiffs, Bristow & Sutor implemented Cognito’s Mobile Workforce Management solution, integrated with its Client Web, providing a facility for clients to view and electronically amend case information in real-time, utilising GPS tracking to authenticate bailiff location.

Read the Bristow & Sutor Case Study

 

Peterborough City Council

Peterborough City Council provides repair and maintenance services to 10,000 housing association tenants in the Peterborough area. In order to meet Key Performance Indicators and provide tenants with a first-class, responsive repairs and maintenance support service, Peterborough City Council have implemented Cognito's Mobile Workforce Management solution.

Read the Peterborough City Council Case Study

 

Scottish Borders Housing Association

Scottish Borders Housing Association (SBHA) manages 6,300 residential properties and 1,400 garages in the Scottish Borders. SBHA wanted to improve the turnaround of maintenance work on its properties. Since implementing Cognito's Mobile Workforce Management solution SBHA has seen a marked increase in productivity and job turnaround time.

Read the Scottish Borders Housing Association Case Study

 

Dudley Metropolitan Borough Council

The demands of having to deal with thousands of repairs led Dudley to investigate how to make this process as efficient as possible. The council turned to Cognito to help make its mobile workforce a more organised and responsive service.

Read the Dudley Metropolitan Borough Council Case Study

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