Unique Training Programmes from Cognito

The vital element to successful deployment

"The project rollout took less than two months from start to finish, including full training for the team of field engineers, and their support has been second to none." Chris Thompson, Support Services Manager, Dalkia" 

Having successfully taken your MWM project through design and pilot, the successful rollout of the solution to your entire field force becomes your next challenge.  This is where the role of training becomes important.

Cognito delivers training as an integral part of all its Mobile Workforce Management projects.  Courses are developed around the full and unique scope of your solution and delivered in a straightforward and practical way, either to your own training staff or directly to your engineers.  The content is further shaped by the calls to the Cognito helpdesk by engineers during the pilot phase as these directly point to areas of focus.

Cognito includes the engineers that have worked on the project to help articulate the key benefits to your business of the solution as well as to pass on valuable anecdotal experience.  We also offer top-up training during the life of the project to make sure that new features are properly communicated to staff, that learning from helpdesk calls is continually absorbed, feedback received directly from the field and new staff are brought immediately up to the requisite level of capability.

Because Cognito provides a fixed and tamper-proof mobile environment, training can be delivered that exactly matches all the possible use cases of the solution.

Contact us to discuss your training needs

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